Managed IT Support
Imagine an IT environment where issues are solved before they impact your day, equipment arrives ready to go, and your team can focus on their work without tech hiccups. With Evident IT’s Managed Services, you gain more than just support—you get a proactive partner dedicated to your business’s productivity and growth. Whether you need full management of your IT or just an extra hand for your existing team, we’ve got you covered. Discover how our customized solutions keep your operations seamless, secure, and scalable.
Key Solutions
Proactive Monitoring & Maintenance
By catching issues early, we reduce downtime and ensure your tech systems stay optimized. Regular maintenance keeps everything running smoothly, so your team can stay productive without unexpected interruptions.
Helpdesk
Accessible via phone, email, and Teams, our helpdesk provides fast, friendly support service for day-to-day tech issues. This includes everything from troubleshooting software issues to handling connectivity problems.
Mobile Device Management
MDM services enable secure, controlled access to company data from any approved mobile device, regardless of location. This includes managing device settings, security policies, and software updates for remote and on-site teams.
Network & Infrastructure Management
Everything from securing your Wi-Fi networks to managing your servers and data centers. This includes setting up, configuring, and optimizing network devices.
Hardware Leasing
Evident IT offers Hardware Leasing, providing clients with reliable, high-quality tech equipment through Hardware as a Service (HaaS). From laptops and desktops to servers and networking hardware, we handle all procurement and maintenance, ensuring seamless tech support.
Compliance and Regulatory Services
Ensuring that your IT practices and data handling meet industry regulations and standards. This includes data protection protocols, documentation, and regular compliance audits.
Why Evident IT
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Reliable Resolutions: No more unresolved tickets or half-completed jobs. We ensure every project is done right the first time and keep you updated every step of the way.
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Streamlined Onboarding: Our fast, efficient setup for new employees gives them a seamless first-day experience—no delays, no lost productivity, no bad first impressions.
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Transparent Billing: Say goodbye to surprise costs. We believe in clear, upfront pricing without hidden fees, ensuring you know exactly what you're paying for.
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Dedicated Account Manager: Serving as your main point of contact, your dedicated account manager is committed to your satisfaction. Through regular communication, they ensure your needs are fully met and offer strategic recommendations—always with honesty and without any pushy sales tactics—on new products and services to enhance your business operations.
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Proactive Support: With ongoing monitoring and a proactive approach, our team anticipates potential issues so they’re solved before they impact your productivity.